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Background

In this policy we have set out how we manage the personal data that we collect from and about you. We are committed to ensuring your privacy is protected at all times and this policy sets out how the company collects and uses personal information about you in line with data protection legislation. Any personal information will be handled in accordance with this privacy policy.

About us

Sue Bailey Consulting Ltd (‘the company’, ‘we’, ‘our’, ‘us’) is a HR Consultancy whose registered office is 1 Annexe, The Wheelhouse, Bond’s Mill Estate, Stonehouse, Glos GL10 3RF. We provide a wide range of HR services to our clients. The company fully understands its duties, obligations, responsibilities and liabilities in relation to the personal data that it processes itself and on behalf of its  clients, in the course of providing them with services.

Personal data we collect about you

We may use the following types of personal data:

Your name, the business name, address, email address, your job title, our communications with you, details of our agreement with you, financial transactions (invoices, business bank details), records of the work we have carried out for you where you become a client.

Where we get the personal data from

The information that the company can gather is from a number of ways/sources and by way of example they can be:

• From information we you have provided us to allow a specific task(s) be carried out on your behalf which can be via the phone, written word (email or paper documents) or through documents that we are given by you to provide the advice you are seeking

• When you offer up your business card asking for information that you are seeking as part of our overall services

• From communications from you

• From referrals where we have been mutually introduced to each other

• From network meetings we have both attended.

• From the details you gave us to establish an agreement with Sue Bailey Consulting Ltd including invoicing and payment details.

• When you visit our website. we may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. However, by disabling cookies, you may hinder your user experience on this and other websites. Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. This privacy policy applies to this website only and does not apply to any websites that this website may link to.

What do we do with the information

We use the information to provide you with our regular HR updates and relevant information linked to our other services we offer such as training. We will also let you know about HR related information from other sources that we think might be of interest to you but we will never pass on your details to a third party without your consent. We use email to communicate. We consider that it is in our business legitimate interest to use your personal data in this way.

Where you become a client of ours we use your data to carry out our agreement with you. Our agreement will set out duties as a Processor.

Disclosing or Sharing information

We will not share any data or information relating to you or your company except without the clear acknowledgement by you that you have given your agreement in writing to us. It may be the case that we need to engage an associate or external consultant to assist us to complete the task that you require from us and there will by necessity be a requirement to advise them of all relevant information they need to carry out the work: we will advise you in advance that we will need to share your data with them.

When we share personal information with these parties we require that they only use or disclose personal information in a manner consistent with this policy. We also ensure that any contract with these organisations contains necessary privacy and security provisions in line with data protection legislation. We will not provide your details to any other third parties without your specific consent.

We do not transfer personal data to countries outside of the European Economic area.

Keeping Data Safe & Secure

We seek to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information. These are designed to protect your personal information from loss and unauthorised access, copying, use, modification or disclosure.

How long we keep your personal data

There may be legal and statutory requirements which govern how long we should retain your personal data. Outside of these, we will keep your personal data for the purposes set out above until we become aware it is no longer valid or you ask us to delete it.

Access to information

You have the right to receive a copy of personal data we keep about you and to check we are lawfully processing it, by contacting us directly.

In certain circumstances you may also have the right to request:

• Correction of the data;

• Erasure - you have the right to ask us to stop processing your personal information where there is no good reason for us to continue processing it or where we are relying on a legitimate interest and there is something about your situation that makes you wish to object to us processing it;

• That we suspend processing the information;

• The transfer of your personal information to another party.

We may need to request specific information from you to confirm your identity, to ensure personal information is not disclosed to anyone who does not have the right to receive it.

We will not charge a fee to access your personal data but we may charge a reasonable fee if your request for access is clearly unfounded or excessive; or we may refuse to comply with the request in these circumstances.

You have the right to make a complaint to the Information Commissioner’s Office (ICO) at any time.

Updates

We reserve the right to change this privacy notice at any time and will keep it up to date. The latest version will always be on our website.

Questions or concerns

If you have any questions about this Privacy Policy or concerns about how we manage your personal information, please contact Sue Bailey by telephone (07832 854609), in writing at the above address or by e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.). We will seek to answer your questions and advise you of any steps taken to
address the issues raised by you. If you are unsatisfied with our response, you may be entitled to make a written submission to the Information Commissioner (ICO).